Refund Policy
Last updated: 6/2/2026
FixPix, operated by Richard Struck, wants you to be happy with your purchase.
30-day money-back guarantee
If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date.
How to request a refund
To request a refund, email rich@fixpix.au from the address you used at checkout, and include your order date and pack purchased. We will confirm and process the refund within a few business days.
What happens next
Approved refunds are returned to the original payment method. Processing times depend on your bank or card issuer but typically take a few business days.
Questions
If anything is unclear, email rich@fixpix.au before purchasing.